Toll Free USA 866-439-4963 (9AM - 5PM CST M-F)

Online Consultant

Privacy Notice

We take your privacy very seriously. We use the information you provide to us for four purposes only:

  • To process your Mexican drug order(s).

  • To reply to your questions.
  • To provide any subscribed newsletter via email.
  • To incorporate your feedback into improvements to our Website.

 We will not give, sell, or rent your personal information or specific account activity to anyone for any
 reason, except as required by law.
This policy covers how Medicines Mexico online treats personal information that collects and receives, including information related to your past use of Medicines Mexico online products and services. Personal information is information about you, that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that Medicines Mexico does not own or control or to people that Medicines Mexico does not employ or manage.

Credit Card Fraud Protection
All major credit card companies protect cardholders against fraud, subject to a $50 deductible. Medicines Mexico will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our company.

Information We Collect
In designing our website, we started with the simple belief that customer service is our number one priority.Therefore the customer information we collect is used to enhance our services to you, our customer.

When you visit our website, we collect non-personal information about your visit.
We collect your IP address, browser type, domain name, and we log the length of time of your visit as well as the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others.

Our site uses cookies to store information between visits to our site.
Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. We use cookies to remember your name and all the contents selected of your shopping cart. This allows you to leave our site, come back later, and still having the contents of your shopping cart intact. It also lets us personalize your experience at Medicines Mexico, tailoring the content to your interests. Our website requires the use of cookies. Turning off cookies or rejecting the Medicine Mexico online cookie will prevent you from accessing the website.

When you subscribe to our Newsletters or submit a question to Medicines Mexico, we ask you for contact information (your name and email address).
When you sign up for our newsletter we use your name and email address to send you our health newsletter and to inform you of sales and special offers. When you submit a question to us, your question and answer may be posted on the website for the public to view. Your first name and state will be displayed. However, no information that would allow others to contact you will be disclosed by Medicines Mexico. We will use your email address to send you the answer to your question and for no other purpose unless you opt in for our newsletter.

If you place an order, our order forms requests: 
Contact, shipping, billing, and financial information such as your credit card and electronic checks numbers for purchases. Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used ONLY to bill you for products you purchase. You may opt-out of any newsletters at any later time by following the unsubscribe instructions in the newsletter or sending an email to with the word UNSUBSCRIBE followed by your email address in the subject of the email (example: UNSUBSCRIBE

We have three types of third-party relationships.
When you place your order with Medicines Mexico online, we refer your Mexican drug medical history along with your personal contact information to our fully licensed Mexican pharmacy for review and dispensing. Under Mexican law, our pharmacy and doctors are obligated to keep your information confidential, to be used exclusively for the purposes of approval and dispensing of your medication order.

  1. We use third-party intermediaries. When you make your purchase, your credit card information, name, and billing address is sent to credit card companies and third party Banks for verification and to authorize your purchase.
  2. We have an affiliate program that allows other individuals and websites to earn money by directing people to our website. If you purchased from Medicines Mexico online through a referral from an Affiliate partner, certain information (name, invoice amount invoice date) is available to the Affiliate for reporting purposes.

Our affiliates may have access to transaction-level data.
Our third-party affiliate program offers a feature that may allow a small number of selected affiliates to gain access to individual user transaction information that originates from links on their websites. To properly track and credit the customer’s transaction, these sites may give each of their members a unique code, which will uniquely identify the member or the member’s organization. This code is activated only when the customer links directly from the affiliate site to Medicines Mexico. Any transactions made at Medicines Mexico online while the code is active will be reported back to the affiliate. Medicines Mexico never passes on personal data or credit card data as part of this feature. We will provide only the date of the transaction, the amount of the transaction, and the product purchased. To further protect the privacy of our customers, we require all affiliates requesting this feature to sign a statement promising to inform users beforehand of any such data collection, and to guarantee that any data collected will be used solely to reward users (or their selected charities) for their purchases. If you are concerned about having your purchase tracked in this manner, you may avoid it by visiting Medicines Mexico directly (without linking from an affiliate site). If the affiliate site has not made its tracking procedures clear to you, please notify us by e-mail at .

We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level).
We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties currently. We reserve the right to share this information with other parties in the future in an aggregated format that would not disclose any personally identifiable information.

If you decide to opt out of our newsletter, our emails provide you the opportunity to opt out of receiving communications from us. You can also opt-out by sending an email to with the word “unsubscribe”, followed by your email address in the subject line of the email.

This site contains links to other sites. Medicines Mexico is not responsible for the privacy practices or the content of such Web sites.

This site gives you the following options for removing your information from our database, to not receive future communications, or to no longer receive our service.

You can send email to: 
You can phone us at:
TOLL FREE: 866-439-4963

When you send email to our Customer Care Department we provide links to our contact information that allow you to contact us directly with any questions or comments you may have. We read every message received and try to reply promptly to everyone. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future.

How we notify you of changes to our Privacy Policy.
Whenever we change our privacy policy, we will endeavor to post a notice on our website indicating that a new version is available. However, it is your responsibility to check our Terms and Policies each time before the placement of new orders. If changes how it uses a user’s personal information, that user will be notified by email and they may opt-out at that time. However, if you have opted-out of all communication with the site you will not be contacted, nor will your personal information be used in this new manner.

Medications Mexico S de RL de CV
Virgilio Uribe 6-B , Fracc. Costa Azul
Acapulco, Guerrero 39850
TOLL FREE: 866-439-4963

Feel free to contact us for further information.
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